Category: Success

A Guide to Customer Success in Fintech

As a technology leader in the fintech industry, I’ve observed that the key to a successful fintech platform is its ability to serve and retain its customer base. In this blog, we’ll delve into what fintech companies can do better,

Posted in How To, IT, Metrics, Success Tagged with: , , , , ,

A Comprehensive Guide for Support Managers

Introduction Being a new support manager or suddenly finding yourself responsible for the success of a support team is a little unnerving. There are plenty of resources online, but here is a summary of things I have learned while running

Posted in Leadership, Manager, Success, Team Lead, Team Manager Tagged with: , , , , , , , , ,

Balancing Onshore and Offshore Engineering Teams

Introduction In today’s globalized world, many companies leverage onshore and offshore engineering teams to optimize resources and maximize productivity. However, striking a balance between these teams and ensuring their success can be challenging. As a VP of Engineering, I’ve learned

Posted in How To, Leadership, Manager, Success, Team, Team Lead Tagged with: , , , , , , ,

Taking Time to Grow

Happy New Year! I hope 2022 is all that much better than 2021. Taking Time to Grow is not something that comes easily or naturally. So many of us will fill our days with meetings, phone calls and other essential

Posted in Mentor, Personal Learning and Growth, Personal Thoughts, Professional Development, Success Tagged with: , , , , ,

Why a Process is Important

A Software Development Perspective A process is important as it creates an expectation of an outcome. Outcomes can measure a process and result in different ways making the process essential to follow. Without a strategy, we will not confidently be

Posted in Better Coding, Contributing, Developer, evaluation, Manager, Metrics, Personal Thoughts, Professional Development, Success, Team, Team Lead, Team Manager, Uncategorized

Developer Engagement

I was throwing ideas around in how to increase our developer engagement. I was also thinking of a way to give our product development a little boost. I love the developers that I work with and would like to support

Posted in Developer, Leadership, Manager, Personal Learning and Growth, Personal Thoughts, Professional Development, Success, Team, Team Lead

Enhance Your Technology Career By Learning To Speak

Have you ever had a customer, co-worker or manager look at you as if you had two heads? When an IT Professional, speaks it is very important that who we speak to understands what we are saying. You cannot sell

Posted in Employment Search, Goals, How To, Ideas, interview, IT, job interview, Job Search, Jobs, Leadership, Personal Learning and Growth, Personal Thoughts, Professional Development, self-improvement, Success, Team, Technology Tagged with: , ,

We Do Not Know You

I have encountered the phrase “We Do Not Know You” a few times during the job hunting process. Recently I interviewed with a company that used this phrase. I threw everything at them including LinkedIn Recommendations, Contacts, Resume, Cover Letter,

Posted in Employment Search, entrepreneurship, Ideas, interview, Job Search, Personal Thoughts, Success Tagged with: , , ,

Keeping a Cool Head

Recent events at work caused 3 days of fire fighting to keep systems going. It was a lot of work and was not easy. Stress levels were at an all-time high. While showing the rest of the staff that I

Posted in How To, Leadership, Manager, self-improvement, Success

Fantastic Speech! When You Want to be Successful as Bad as You Want to Breath…

Fantastic Speech! When You Want to be Successful as Bad as You Want to Breath….

Posted in Personal Learning and Growth, Professional Development, self-improvement, Success